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Don T Make Me Think Revisited

ISBN 10 : 9780133597264
ISBN 13 : 0133597261

Since Don’t Make Me Think was first published in 2000, hundreds of thousands of Web designers and developers have relied on usability guru Steve Krug’s guide to help them under..

Don T Make Me Think

ISBN 10 : 9780321648785
ISBN 13 : 0321648781

Five years and more than 100,000 copies after it was first published, it's hard to imagine anyone working in Web design who hasn't read Steve Krug's "instant classic" on Web usabil..

Don T Make Me Think Revisited

ISBN 10 : 9780321965516
ISBN 13 : 0321965515

Offers observations and solutions to fundamental Web design problems, as well as a new chapter about mobile Web design...

Rocket Surgery Made Easy

ISBN 10 : 0321702840
ISBN 13 : 9780321702845

It's been known for years that usability testing can dramatically improve products. But with a typical price tag of $5,000 to $10,000 for a usability consultant to conduct each rou..

The Customer Driven Company

ISBN 10 : 0201608138
ISBN 13 : 9780201608137

An instant business classic and bestseller--the bible of customer service is now available in paperback! This acclaimed book distills The Forum Corporation's 20 years of experience..

Letting Go Of The Words

ISBN 10 : 9780123859303
ISBN 13 : 0123859301

"Learn how to have great conversations through your site or app. Meet your business goals while satisfying your site visitors' needs. Learn how to create useful and usable content ..

100 Things Every Designer Needs To Know About People

ISBN 10 : 0132658607
ISBN 13 : 9780132658607

We design to elicit responses from people. We want them to buy something, read more, or take action of some kind. Designing without understanding what makes people act the way they..